Terms and Conditions
Effective date: June 5, 2026
Last updated: June 5, 2026
Canonical URL: /termsandconditions/
Entity: We’ll Do It LLC, Arizona, USA
PLEASE READ CAREFULLY. THIS AGREEMENT INCLUDES A BINDING ARBITRATION CLAUSE AND LIMITATIONS OF LIABILITY.
By using our websites, purchasing our products or services, creating an account, or using WDI facilities, you agree to these Terms. If you do not agree, please stop using our Services.
Related documents: Privacy Policy · Refund summary · DMCA · Data Protection
1. Agreement to terms
Company / we / us: We’ll Do It LLC.
You / User: the individual or organization using our Services.
Sites: welldoit.solutions and related WDI properties (including staging and preview URLs we operate).
Services: the products, subscriptions, consulting, hosting and reseller offerings, marketplace access, software licenses (including Monocle when included), and facilities we provide.
2. Accounts
You are responsible for all activity under your account. You agree to provide accurate information, keep your credentials secure, notify us of unauthorized use, and comply with applicable laws.
3. Services and client types
3.1 Full-service and suite clients
Clients on Business Starter through Enterprise plans (or custom packages) may receive a direct service agreement with deliverables and a payment schedule. If that agreement conflicts with these Terms on covered services, the direct agreement controls.
3.2 À la carte clients
Individual products and services are governed by these Terms plus any third-party terms for the tools they use (for example, GoDaddy hosting and payment networks).
4. Payments, fees, and subscriptions
4.1 Fees. You agree to pay all prices, invoices, and recurring subscription charges presented at checkout or in your agreement.
4.2 Late payment. Non-payment may suspend or terminate Services.
4.3 Third-party costs. Licenses, stock assets, pass-through vendor fees, and rush or same-day work (less than 24 hours’ notice) may be billed to you unless otherwise agreed in writing.
4.4 Subscriptions and auto-renewal.
(a) Recurring plans renew each billing cycle until you cancel.
(b) For each automatic-renewal subscription, we send a renewal-reminder email to the address on file no fewer than 25 and no more than 40 days before each renewal date. The reminder shows the next charge amount, the renewal date, and how to cancel.
(c) You may cancel at any time from the “Cancel Subscription” control on your My Account page. Cancellation stops all future charges and takes effect at the end of the current billing period.
(d) Where required by law (including California Business & Professions Code § 17602), you may cancel exclusively online for any subscription you started online, without extra steps that obstruct or delay cancellation.
(e) Price changes apply to the next renewal after written notice, as required by law.
4.5 EU withdrawal right. EU consumers may have a 14-day withdrawal right for distance contracts, unless the services begin with your express acknowledgment. Proportional charges apply as permitted by law.
5. Intellectual property and software licensing
5.1 WDI ownership. We’ll Do It LLC owns or licenses all content, trademarks, and software we provide. That includes the Monocle product suite (Monocle Web, Browser, Vault, Assistant, TapCard, MCP integrations), the WDI WordPress child theme and custom code, and plugins such as internal-wdi-monocle and customer-monocle-connector.
5.2 License grant. Subject to payment and your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to use included software and deliverables for your internal business purposes during an active subscription or project term.
5.3 Restrictions. You may not copy, modify, reverse engineer, sublicense, resell, or remove proprietary notices from WDI software except as the law expressly allows.
5.4 Monocle access. Monocle features included in your tier are described at checkout and on the pricing page. Entitlement enforcement may vary by product maturity, and beta features are provided as-is. On cancellation or breach, Monocle access and bridge integrations may be disabled.
5.5 Third-party trademarks. Third-party trademarks (Intuit, QuickBooks, Stripe, and others) belong to their owners. Partner disclaimers appear in Section 17.
6. Third-party services and affiliates
6.1 Integrations. Our Services may integrate with Google, HubSpot, QuickBooks, social platforms, payment processors, and others. Their terms and privacy policies apply to their processing.
6.2 Affiliate links. We may earn commissions from affiliate links at no extra cost to you, where disclosed.
6.3 Not legal, tax, or medical advice. WDI provides business technology and operational services. We are not a law firm, CPA firm, or medical provider unless a separate signed engagement says otherwise. Partner offerings (for example, Legal Shield) are third-party services subject to their own agreements.
7. Marketplace and providers
7.1 Internal catalog (/services/). Products and services delivered by WDI or assigned internal vendors are sold under these Terms.
7.2 Providers marketplace (/providers/). Independent vendors using WCFM may sell their own offerings. WDI operates the platform. The vendor is merchant of record for vendor-listed products unless checkout clearly states otherwise. Vendor refunds and deliverables are primarily between you and the vendor, subject to platform policies and applicable law.
7.3 Platform role. We may facilitate payment routing, communications, and dispute intake, but we do not guarantee third-party vendor performance unless we have stated so in writing.
8. WDI Rollover Spend
Some membership suites include WDI Rollover Spend.
- A portion of your monthly membership covers plan infrastructure (hosting, domains, email, core systems).
- The remainder accrues as a non-cash promotional benefit included with your active subscription. We apply it toward ads, campaigns, add-on services, and approved solutions when you authorize spend.
- This promotional benefit is not a balance, credit, account, or stored-value instrument. It has no cash value, is not redeemable for cash, is non-transferable, and expires on cancellation, downgrade, or prolonged inactivity as stated in your suite agreement or account notice.
- Tax treatment of bundled spend is your responsibility. We do not provide tax advice.
See pricing pages for tier-specific allocation. Contact specialist@welldoit.solutions for your current rollover position.
9. Refunds and cancellations
The authoritative refund rules by product type are below.
| Product type | Cancellation | Refunds |
|---|---|---|
| Monthly subscriptions and business suites | Cancel at any time from the “Cancel Subscription” control on your My Account page. Cancellation stops all future charges at the end of the current billing period. | Subscription fees are billed in advance and are non-refundable once charged, except where the law requires otherwise. We do not pro-rate unused days in the current period. |
| One-time services and setup fees | Cancel before work begins. | Full refund if no material work has been performed. Otherwise the fee is prorated or non-refundable per your quote or SOW. |
| Custom projects and deposits | Per written SOW. | Deposits are non-refundable once work starts, unless the SOW says otherwise. |
| Digital deliverables and licenses | Not applicable after delivery. | Non-refundable after access credentials or files are delivered, except as the law requires. |
| GoDaddy hosting and domains (reseller) | Per GoDaddy and registrar policy. | Pass-through. WDI does not control registrar refund windows. |
| Provider marketplace orders | Per vendor policy. | Request a refund through the vendor or WCFM flow. WDI may assist but does not guarantee vendor approval. |
| Monocle and software access | On subscription end. | No refund for partial months unless required by law. Access ends at the term. |
| Events and facility rentals | Per booking agreement. | Cleaning or damage fees (USD $50 to $500) if the space is not returned in its original condition. |
Chargebacks. Please contact specialist@welldoit.solutions before filing a chargeback so we can attempt resolution first. Where the charge is documented, authorized, and the service was delivered, we may dispute the chargeback with the card network. We may suspend or terminate accounts for fraud or a documented pattern of unfounded disputes. We do not suspend or terminate for the legitimate exercise of chargeback rights.
How to request a refund. Email specialist@welldoit.solutions with your order number and the reason. We respond within 5 business days with eligibility.
EU and UK statutory rights are not limited where they apply.
10. Facility use
Facility renters assume liability for the actions of their guests and any damage they cause. We maintain equipment in good order. We do not waive liability for our own gross negligence or willful misconduct. Cleaning fees apply as noted in Section 9.
11. Copyright (DMCA)
We respect intellectual property rights. Our DMCA Policy describes the takedown procedure and identifies our Designated Agent.
12. Termination
We may suspend or terminate access for breach, non-payment, fraud, or a legal requirement, with notice where practicable. You may terminate from your account tools or by contacting info@welldoit.solutions. Provisions that should survive termination (intellectual property, liability limits, dispute resolution) do survive termination.
13. Disclaimers and limitation of liability
Our Services are provided “AS IS” and “AS AVAILABLE” except as expressly stated. To the fullest extent permitted by law, we disclaim implied warranties.
Liability cap. Subject to the carve-outs below, our aggregate liability for any claim shall not exceed the greater of USD $100 or the fees you paid in the three (3) months before the claim.
Carve-outs (the cap does not apply to).
- (a) our gross negligence or willful misconduct;
- (b) our indemnification obligations under Section 14;
- (c) breach of our express confidentiality or information-security obligations;
- (d) statutory data-breach liabilities; and
- (e) unauthorized use of credentials you delegated to us for the contracted purpose.
Nothing in this Section limits any liability that cannot be excluded under applicable law.
14. Indemnification
You agree to indemnify WDI against claims arising from your use of the Services, your content, your violation of these Terms, or infringement by materials you supply.
15. Dispute resolution
United States users. Binding arbitration in Phoenix, Arizona under the AAA Consumer Arbitration Rules (or AAA Commercial Rules for business-to-business disputes), administered by the American Arbitration Association in accordance with its Consumer Due Process Protocol. Either party retains the right to seek relief in small-claims court for claims that qualify.
Individual proceedings only. You and We’ll Do It LLC agree that all disputes will be resolved on an individual basis. You waive any right to bring or participate in a class, collective, consolidated, or representative action or arbitration. If a court or arbitrator finds the class-action waiver in this Section unenforceable as to any claim, the entire arbitration provision is null and void as to that claim, which shall proceed in court.
EU consumers. You may bring disputes in the courts of your habitual residence. EU ODR platform: http://ec.europa.eu/odr/
Governing law. Arizona, USA, excluding conflict-of-laws rules.
16. General
These Terms, together with the Privacy Policy and incorporated documents, are our entire agreement with you. If any provision is unenforceable, the rest stays in effect. We may update these Terms; material changes will be posted with a new effective date. Your continued use after a change means you accept it, where the law permits.
17. Partner disclaimers
Intuit, QuickBooks, and QuickBooks ProAdvisor are trademarks of Intuit Inc., used under permission. Payment network and ISO partner disclaimers apply to merchant services as published on our payment pages.
18. Contact
| Topic | |
|---|---|
| Terms, billing, refunds | specialist@welldoit.solutions |
| Account termination | info@welldoit.solutions |
| DMCA and legal notices | mgmt@welldoit.solutions |
Mailing address: We’ll Do It LLC, 2321 E. University Dr., Phoenix, AZ 85034, United States.